Account & Data Deletion
App: Purrhaps (대략냥감) · Developer: Rolling Mango Corp.
Purrhaps users can request deletion of their account and all data linked to it at any time. Choose either method below.
1. Delete from inside the app
If you still have the app and are signed in with Apple or Google, you can delete your account directly.
- Open the Purrhaps app.
- Go to the Settings tab at the bottom.
- Tap Delete account (회원 탈퇴).
- Type the confirmation phrase and tap Confirm deletion (회원 탈퇴 확정).
If you use the app anonymously without signing in, no personal information such as your name or birth date is stored on our servers, so there is no account to delete. Removing the app deletes the data kept on your device.
2. Request without the app
If you have already removed the app or cannot access it, email us instead.
Please include the sign-in method you used (Apple or Google) and the email address of that account so we can verify it is you. We confirm and process the request within 7 business days.
3. What gets deleted
Once deletion completes, all of the following data linked to your account is removed from our servers.
- Account details — the email address and account identifier passed on by your sign-in provider
- Fortune history — the daily fortunes you received and the cards you opened
- In-app currency — your Churu and Can balances and their transaction history
- Saju input — the birth date, birth time and gender saved for premium reports
- Purchase verification records — transaction identifiers used to validate in-app purchases
Your nickname, cat name and notification settings live only on your device, never reach our servers, and disappear when you remove the app.
4. Retention period
So that an accidental deletion can be undone, we keep the data for 30 days from the request and then erase it permanently.
- Within 30 days — sign in again with the same account and tap Cancel deletion in Settings to restore everything.
- After 30 days — the data listed in section 3 is permanently erased and cannot be recovered.
Payment and transaction records that Korean law requires us to keep (5 years for records of payment and supply of goods, 3 years for records of consumer complaints or dispute resolution, under the Act on Consumer Protection in Electronic Commerce) are stored separately for the statutory period and then destroyed. These records are separated from account identifiers and are not used for any purpose beyond what the law requires.
5. Contact
Questions about deletion: support@rollingmango.co.kr
Related: Privacy Policy · Terms of Service